DHL, the world’s leading logistics company, has been named ‘Best Employer’ in India by Aon Hewitt, a global leader in human resource consulting and outsourcing solutions. The awards are part of the Aon Hewitt Best Employers 2.0 learning conference to understand employers’ effectiveness in creating a workplace environment that engages employees and enables them to deliver real competitive advantage. DHL Express was presented with the ‘Best Employer in India’ award at a ceremony held at New Delhi’s The Oberoi Hotel yesterday, according to a company statement.
From (L-R): Sunjoy Dhavan and RS Subramanian with the ‘Best Employer Award’ by Aon Hewitt.
Speaking about the achievement, RS Subramanian, Senior Vice President and Managing Director, DHL Express India, said: “We are truly delighted to be recognised as a Best Employer by Aon Hewitt. The award endorses all the work we have been doing to provide a unique DHL experience to all our employees, who are the driving force behind our business success. Being an Employer of Choice for our people is one of the three bottom lines we at DHL strive to deliver and this recognition highlights the progress we are making on this continuing journey”.
Over the years, DHL has invested significantly in a number of employee enriching practices and programs including the Certified International Specialist (CIS) programme. CIS is an award-winning programme which has been instrumental in instituting a cultural transformation within DHL Express and reinforcing the company’s international market leadership. In 2010, with the aim of improving its financial position and building on its market leadership within Asia Pacific, Europe and Emerging Markets, the company announced a strategic focus on the core competence of international express delivery. In order to reinforce its international focus throughout the organization and deliver against the Employer of Choice aspiration, DHL Express launched the CIS programme globally in July 2010.
The programme employs innovative learning methodologies to train employees across all functions on the fundamentals of international shipping and enhancing their knowledge of essential aspects. To date, the CIS program has been delivered to over 100,000 employees in more than 220 countries and territories worldwide, making it one of the largest corporate training programs ever implemented. The materials have been translated into 42 languages.
Sunjoy Dhawan, Senior Director – Human Resources, India and South Asia, DHL Express pointed out: “With over 2,100 employees in the country, spread across 26 locations, attracting, retaining, engaging, motivating and training our people is absolutely core to us. While we invest our energy and resources in all the areas on a continuous basis, we are particularly stronger in the way we engage and train our people to strengthen organisational capability and develop a talented workforce. This is so that we have the right people with right skills doing the right jobs. We have invested in the Certified International Specialist (CIS) training which each employee goes through and Certified International Manager (CIM) training for supervisors and managers in the company. This helps in having a motivated workforce that provides great service quality to our customers and that ensures great profitability”.
In 2013 DHL Express also received recognition by Aon Hewitt and won the ‘Best Employer’ in Asia Pacific award and the ‘Best Employer’ awards in Thailand, Indonesia and Korea.
DHL is the global market leader in the logistics industry and ‘The Logistics Company for the world’. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and about 285,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting environmental protection, disaster management and education. DHL is part of Deutsche Post DHL. The Group generated revenue of more than 55 billion euros in 2012.The Aon Hewitt Best Employers 2.0 study – Asia 2013 is conducted in nine countries across Asia. These include China, Hong Kong, India, Indonesia, Korea, Malaysia, Singapore, Taiwan and Thailand. Aon Hewitt’s Best Employers study was first conducted in Asia in 2001. The 2013 study differentiates itself from previous runs and other offerings in the market by means of its professional, data-driven approach that collects data from three distinct sources: employees, HR and the CEO. In addition, an external, independent judging panel composed of reputable business, academic and media leaders is appointed to blindly deliberate and decide on each year’s list of Best Employers.