Pradipta Narayan Biswas has his strengths as an organised, thoughtful and analytical go getter, a team player, leader with effective communication and presentation style, an eye for detail and an immense passion in favour of the Hotel Industry. Biswas is the General Manager, Hotel Operations has over 19 years experience of Operations, revenue maximisation sales and marketing, at Orchid Mumbai, Novotel Hyderabad, Grand Hyatt Delhi, Intercontinental Mumbai Sahar, ITC Hotels, Leela Kempenski, Park Plaza Royal Palms Mumbai, online exposure as VP Sales Travel Guru now (Travelocity Company) Regional outbound and concept selling of the Grand Hyatt Delhi ITC Hotels.
As Project team head of The Orchid Mumbai, he played a key role in opening of the New Wing of 120 rooms taking complete handover from Projects and bringing the hotel to an operational level. At The Grand Intercontinental Mumbai and at Park Plaza Royal Palms Mumbai, Pradipta Biswas was involved in various market analyses, task listings, manual preparations, product comparisons, departmental operating procedures, launch plans and marketing and branding campaigns. Along with allocation of various marketing budgets for hoarding and advertisements in Print media Pradipta has done the entire gamut of multi-tasking in varied job capacities, in the Hospitality Industry.
Another experience that held him in good stead in the Industry was at Intercontinental Hotels, where Pradipta took up the challenge of revenue management training. Through MICE, his experience as well as in depth knowledge of Unit and Regional Sales was well appreciated. Positioning of the Park Plaza Royal Palms Mumbai (2005) spearheading Advertising, Marketing, packaging and promotional activities were the mainstay that led to a firm foundation of a wider scope of Pradipta’s job role.
From Director Sales and Marketing at Park Plaza Royal Palms Mumbai Biswas was promoted as Executive Assistant Manager based on growth reflected in business and was overall in charge. For day to day operation of the hotel he reported directly to the Chairman of the company. He has also been awarded the Hospitality Leader of the Year award at his stint at Orchid, by the stars of the Industry Award.
Hotel operations , Cost Control measures, maintaining a healthy bottom-line for the hotel, Brand Building, Front Office, Revenue Management, Spa, Housekeeping, Security Profiling, Pricing, Position Sales Formatting, Revenue Analysis, Strategising, Cost Control, Startup Projects Soft Skills Training, Promotions, Loyalty Programmes and Third Party Alliances.
Pradipta Narayan Biswas passed out from Presidency College-Hotel Management Bangalore BHM, Hotel Management in 1994 -97. He is 38 years old, and married. In his current role he is responsible for overall Hotel Operations at The Galaxy Hotel, Shopping and Spa with a critical role in positioning the hotel as a high end boutique hotel, with varied mix of Food and Beverage options.