HDFC Bank Ltd recently conducted its first Secure Banking workshop at Chennai in Tamil Nadu. The Secure Banking workshop is part of Bank’s endeavour to make customers aware on the precautions that must be taken in order to safely conduct banking transactions, according to a statement issued by the bank.
From (L-R): George Mathai (Zonal Head, HDFC Bank) and Vishal Salvi (Chief Information Security Officer, HDFC Bank) addressing media on Secure Banking Workshop conducted by HDFC Bank.
What is HDFC Bank’s Secure Banking Workshop?
Banking in India has made tremendous progress in the last two decades. From early days when visiting the branch was a necessity, customers today have access to multiple platforms to conduct banking transactions. The Secure Banking Workshop educates customers about the do’s and don’ts, they must follow; be it using a cheque, transacting at ATMs, using debit or credit cards at POS terminals, merchant outlets to banking online. The simple measures as illustrated under Secure Banking will help customers minimise any risk of compromise.
Who can attend and where is it held?
The Secure Banking Workshop aimed at educating the public. The objective is to make both customers and non-customers aware of safe banking habits. HDFC Bank plans to conduct Secure Banking workshops at various branches across India on a regular basis. At various branches, HDFC Bank will conduct Secure Banking workshops and educate the common man.
Key takeaways from the Secure Banking Workshop
· Do not share PIN or passwords with anyone.
· Keep your bank informed whenever you change your address, contact number or email ID.
· Keep all ID address proofs and personal credentials in a secure place. Always save your regional phone banking number on your contacts list, which will help in case of emergencies where your card is lost or stolen or you get an unexpected transaction alert. In Chennai you can call 044 61606161 to reach HDFC Bank’s Phone Banking.
· If you lose your credit or debit card, inform your bank immediately via Phonebanking
· If you find your mobile number inactive or are unable to make any calls, please contact your telecom service provider immediately to understand the reason.
· Never ignore alerts and statements sent from your banks
· Do not sign on blank cheques and hand them over to anyone claiming to be from the bank or any other organization. Always fill in the date, the name of the receiver and the amount before signing the cheque
· Never take help from strangers at ATM or Branch cash counter for counting the notes
Promoted in 1995 by Housing Development Finance Corporation (HDFC), India’s leading housing finance company, HDFC Bank is one of India’s premier banks providing a wide range of financial products and services to its 28.5 million customers across hundreds of Indian cities using multiple distribution channels including a pan-India network of branches, ATMs, phone banking, net banking and mobile banking. Within a relatively short span of time, the bank has emerged as a leading player in retail banking, wholesale banking, and treasury operations, its three principal business segments.
The bank’s competitive strength clearly lies in the use of technology and the ability to deliver world-class service with rapid response time. Over the last 19 years, the bank has successfully gained market share in its target customer franchises while maintaining healthy profitability and asset quality.
As of September 30, 2013 the Bank had a distribution network with 3,251 branches and 11,177 ATMs in 2022 cities/towns. For the quarter ended September 30, 2013 the Bank’s total income was Rs 119.37 billion (Rs 11,937.7 crore) as against Rs 101.46 billion (Rs 10,146.7 crore) for the quarter ended September 30, 2012. Net revenues (net interest income plus other income) were Rs 63.20 billion (Rsv6,320.9 crore) for the quarter ended September 30, 2013, as against Rs 53.37 billion (Rs 5,353.7 crore) for the corresponding quarter of the previous year. Net Profit for the quarter ended September 30, 2013 was Rs 19.82 billion (Rs 1,982.3 crore), up by 27.1 percent over the corresponding quarter ended September 30, 2012.
Total income for the year ended March 31, 2013, was Rs 419.175 billion (Rs 41,917.5 crore). Leading Indian and international publications have recognised the bank for its performance and quality.