JD Power recognises Renault Duster for its outstanding quality

The Renault Duster was recognised today by the JD Power Asia Pacific 2013 India Initial Quality StudySM (IQS) for its outstanding quality among 15 SUVs in the extremely crowded segment, according to a statement issued by the consultancy firm.
The recognition caps an eventful first year for Duster in India. After creating a completely new segment at launch, the Renault Duster became the most awarded car in the country by securing 29 awards, including The Car of the Year and the TNS ‘Voice of Customer’ award for highest customer satisfaction in its segment.
“While developing Duster for India, “quality first” remained our mantra and the entire Renault team, along with our network of suppliers across the country, worked on the project with the same spirit”, said Marc Nassif, Managing Director, Renault India Pvt. Ltd. “Today’s recognition is a credit to the team’s efforts, especially since the J.D. Power IQS is determined by customers based on their ownership experience and regarded as a true measure of success in the market.”
Covering a period from November 2012 to July 2013, the J.D Power IQS focused on a number of quality concerns among owners, including engine and transmission, vehicle exterior, driving experience, seats and navigation. The Duster overcame competition from established products to be ranked second for its quality in the SUV space. Renault India Pvt. Ltd. is a fully owned subsidiary of Renault S.A.S., France and currently offers five models in the Indian market – the premium sedan Fluence, the luxury SUV Koleos, the premium compact car, Pulse, the SUV, Duster and the premium sedan, Scala. Renault India also exports the Duster to a growing number of right-hand drive markets.
Renault cars are manufactured in the manufacturing facility located in Oragadam, Chennai, with a capacity of 400,000 units per annum. Currently, Renault India also has a widespread presence of 100 dealer outlets across the country with benchmark sales and service quality. Renault’s robust product line up and services have also seen strong recognition among customers and industry experts alike, winning a record-breaking 38 titles, including 29 accolades for the Duster as well as awards for the Pulse and Scala, making Renault the most awarded automotive brand in a single year in the country.


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